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Chris Colgan of the DWP Operational Stakeholder Engagement Forum at DWP, invites you to take part in research to help improve the experience for Universal Credit claimants who have a change in living situation where they move from a single to a joint claim, or vice versa. Understanding Universal Credit Claimant Experience of Reporting a Change in Living Situation We have been contacted by a team in Universal Credit who is looking to speak to professionals who support Universa

DWP share updated Escalation Contacts for the Edinburgh area, and we also highlight the DWP Advanced Customer Support team as an option for certain, vulnerable clients, if standard escalation routes have failed. Liam Higgins, External Relations Lead Edinburgh at DWP has advised that the most recently shared DWP escalation routes (May 2026) are not fully up to date and there has been a slight change for Edinburgh area. A new DWP escalation routeway document will be shared as s

Bria Clegg, Senior Policy and Insight Officer at City of Edinburgh Council, invites you to participate in discussion on how we can work together to make Edinburgh a Fair Work City for all, in an event on 8th October. Tackling In-Work Poverty through Fair Work Date: 8th October 10-11.30am Location: Edinburgh City Chambers Registration: Register Online I’m getting in touch on behalf of the Edinburgh Fair Work Action Group. The group is a collaboration of employers in the city a