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Our Members

Edinburgh's Advice Network is comprised of a diverse group of organisations, each playing a vital role in delivering essential advice services to the citizens of Edinburgh. Our members specialise in a wide range of areas, including benefits, debt, housing, energy, and immigration support. 

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Citizens Advice Edinburgh

Provides advice across a range of topics including benefits, debt, housing, immigration, consumer and employment.

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City of Edinburgh Council

Provides free, confidential and impartial information and advice on all aspects of welfare rights, benefits and debt matters at The Advice Shop and embedded roles in a range of departments.

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CHAI

Provides advice on benefits, debt, housing and employability across a range of outreach and embedded services.

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Granton Information Centre

Provides advice on benefits and debt in North Edinburgh including a range of embedded and outreach services.

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Cyrenians

An Edinburgh-based national organisation addressing homelessness by offering services focused on prevention, early intervention, and support into housing.

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Edinburgh Food Project 

Delivers an emergency food provision in Edinburgh alongside a range of services including benefits advice.

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The Action Group

Delivers a care and support provision in Edinburgh alongside a range of services including advice on benefits and community and residential care.

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Age Scotland

A national organisation offering telephone advice to older people on topics such as benefits, community and residential care, future planning, housing, consumer issues, and energy.

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ELREC

ELREC promotes a prejudice-free society with respect, integrity, and justice, delivering projects on discrimination, tenants' rights, energy, environment, and inclusion.

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FAIR

Provides holistic information and advice for people with learning disabilities and their carers on issues including welfare rights and financial capability

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Social Bite

Social Bite works to end homelessness through programmes that provide homes, jobs, food and support. They advise on topics including benefits, budgeting and housing.

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VOCAL

VOCAL (Voice of Carers Across Lothian)  supports unpaid carers, offering services like information, advice, 1-1 support, counselling, advocacy, and welfare rights checks.

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Maggie's

Supports people impacted by Cancer with the provision of a range of specialist support services including Welfare Rights advice 

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EUSA Advice Place

Provides information and advice to Edinburgh University current students on a range of topics including benefits and money issues; academic; housing; violence, harassment and crime

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Hillcrest Homes

Hillcrest Homes provides social rented housing across Scotland with various support services provided to tenants including a Welfare Rights advice service

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Scottish Huntington's Association

SHA offers specialist support to families affected by Huntington's disease, including  welfare rights and debt advice.

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Home Energy Scotland

Home Energy Scotland works to help people create warmer homes, reduce energy bills and lower their carbon footprint with services including energy advice

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Shelter Scotland

Shelter campaigns for the right to affordable, decent housing alongside the provision of advice and support on Housing Rights.

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Harbour Homes

Harbour Homes provides affordable housing in north Edinburgh and offers various advice services to tenants. These include benefits, debt, tenancy sustainment and energy advice.

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ENSA Advice

Provides advice to Edinburgh Napier University students across a range of topics including academic issues, housing, budgeting, student funding, benefits and other welfare issues.

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The University of Edinburgh 

University of Edinburgh's Equally Safe Team provides support and advice to students affected by gender based violence.

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Hanover Housing Association

Provides social rented housing across Scotland with various support services provided to tenants including a Welfare Rights advice service

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Community One Stop Shop

Based in Broomhouse, provides services including a Pantry, Foodbank, Employability and an Advice Service covering benefits, housing, and limited debt advice.

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Crisis

Advice, advocacy and support to people who are homeless, or at risk of homelessness, including on housing rights, resolving homelessness, financial management and wellbeing. 

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Changeworks

Changeworks works to enable low-carbon living and tackle fuel poverty with services including energy advice

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Prospect Community Housing

Provides social rented housing in West Edinburgh with various support services provided to tenants including Welfare Rights and Energy Advice

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Places for People

Provides social rented housing across Scotland with various services provided to tenants including Welfare Rights advice and Energy, Wellbeing, Employability and Digital Support 

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Wheatley Homes East

Provides social rented housing with various support services provided to tenants including Welfare Rights and Fuel advice services and Money Advice for people setting up home

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Viewpoint Housing Association

Provides social rented housing with various support services provided to tenants including a Welfare Rights advice service

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Community Renewal Trust

Community Renewal Trust works with local communities and people to reduce poverty and inequity, with services in Edinburgh including Welfare Rights and budgeting advice

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Change Mental Health

Supports people affected by mental illness with a range of services, including support and advice for service users on accessing benefits

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Settled

Settled provides information, advice and support to EU citizens living in the UK and specialise in complex immigration EU Settlement Scheme cases

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Perennial

Advice and support to those working (or who have worked) in horticulture including on housing, health and social care, employment, training, benefits, family and relationships.

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Christians Against Poverty

A faith based organisation which provides impartial, face to face debt advice to people from all faith backgrounds and none. There are three CAP debt advice centres in Edinburgh. 

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One Parent Families Scotland

Works with single parent families in Scotland, with support and advice topics including welfare rights, debt, access to training and work, childcare, family support and wellbeing.

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Citizens Rights Project

Supports EU Nationals and their families in Scotland including advice on immigration, housing and benefits. Additionally, support provided to non- EU Nationals on the e-Visa scheme

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The Welcoming

Supports asylum seekers, refugees and migrants with a range of activities and services including Home Energy and General Information advice for New Scots.

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Simon Community Scotland

Provides consistent, friendly, informed advice and support to people affected by, or at risk of homelessness. So people can explore options and take the next steps towards a happier, safer future.

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Seraphus

A law firm specialising in Immigration Advice who have free services including to employers, through Scotland's Migration Service; and to EU Citizens under the EU settlement scheme

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Linknet Mentoring Ltd

Provides mentoring to minority ethnic people to help access/ maintain employment + education; alongside services including advice on topics such as benefits, employability and wellbeing 

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Link Group Ltd

Provides social rented housing across Scotland with various support services provided to tenants including a Welfare Rights advice service

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Lothian Centre for

Inclusive Living

Provides a range of services to support disabled people including advice on welfare benefits, income maximisation and other disability related topics

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Child Poverty Action Group in Scotland

CPAG in Scotland works to prevent and end child poverty; and provides second-tier benefits advice, information and training to advisers and support workers across Scotland.

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Advice Direct Scotland

Provides a national telephone and online advice service across a broad range of topics including consumer, energy, money/debt, benefits, housing and employment

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Care4Calais Scotland

Provides essential aid and support to people seeking asylum, refugees and failed refugees, including advocacy and limited advice and information on housing, healthcare and welfare rights

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Kindred

Provides advice, support and advocacy to parents of children with complex disabilities or who are neurodivergent; including on benefits and grants, housing, health and educational rights

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Four Square

Supports people affected by homelessness including advice on housing rights, benefits and financial wellbeing

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Polish Family Support Centre

Supports Polish people in Scotland including with Mental Health therapy and advice; a food bank and Welfare Rights advice

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