Privacy Policy
www.edinburghadvicenetwork.org is managed by Capital City Partnership, an Arms-Length External Organisation of the City of Edinburgh Council and registered charity SCO31026.
Our contact details
Capital City Partnership
Great Michael House
14 Links Place
Leith
Edinburgh
EH6 7EZ
Email advicenetwork@capitalcitypartnership.org
The type of personal information we collect
We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name, contact detail, organisation and position)
• Membership information including subscriptions and website interactions such as posts and comments
• Website usage data
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• You have emailed us with an enquiry, and we need the personal information you provided to be able to answer your enquiry.
• You have applied to join Edinburgh Advice Network
• You are a network member and member of Edinburgh Advice Network online community including the Share and Chat facilities
• We use Google Analytics website usage data to help us improve our website.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by emailing Edinburgh Advice Network
How we store your personal information
Your information is securely stored.
We securely store Personal identifiers, contacts and characteristics (for example, name, contact details, organisation and position) submitted through email or online form to allow us to answer any enquiries and to process your request. This information is stored and disposed of according to company procedure.
We securely store Personal identifiers, contacts and characteristics (for example, name, contact details, organisation and position) and membership information for all Edinburgh Advice Network Members. This information is stored and disposed of according to company procedure.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us our Data Protection Officer, Chris Nicol if you wish to make a request.
Complaints Policy
If you have any concerns about our use of your personal information, you can make a complaint to our Data Protection Officer, Chris Nicol.
Email Chris Nicol
Telephone: 07462432348
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website