DWP Update and Invite to DWP Operational Delivery Group
- Mar 19
- 1 min read
Alex Caygill, Customer Service Leader for Edinburgh at the Department for Work and Pensions, shares a DWP update that was provided to Edinburgh advice providers who attended yesterday's DWP Operational Delivery Group meeting. He shares information on how to join the group which meets bi-monthly and provides an opportunity for local advice services to discuss and share current issues and priorities with your local DWP representative.
DWP Update
Notes from the DWP Update shared during the 18th March Operational Delivery Group meeting have been added to the EAN Resources page.
It contains a brief update including key information, messages, dates and safeguards for the following areas:
Universal Credit Migration
Removal of the two-child limit
Annual Rent Changes
DWP Operational Delivery Group
This meeting has restarted following the recent appointment of Alex Caygill as the DWP Customer Service Leader for Edinburgh. It takes place every 2nd month, and enables Edinburgh based advice services to meet with their local DWP representatives.
It provides an opportunity for current priorities involving our shared customer base to be discussed, including topics of concern and specific scenarios. It is also provides a chance for updates to be shared by the DWP with representatives from various local DWP teams in attendance.
The next meeting is expected to be held in May, contact Alex Caygill at Alex.Caygill@dwp.gov.uk to ensure you receive an invite to this, or to future meetings.
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